Aviator

We're changing lives by unlocking the care patients deserve

American healthcare is broken. 88% of Americans do not have the health literacy necessary to navigate the system. People are cannot access the care they need both in and out of the hospital, and the cost of healthcare continues to rise. We believe patients deserve better. We’re on a mission to help everyone live a longer, healthier life with true whole-person care.

We imagine a people-first layer for healthcare where human compassion and thoughtful technology make healthcare understandable for everyone. We are building a future where every family has a trusted guide to handle all questions, concerns, and requests.

Aviator combines human healthcare experts with technology to support you on your health journey. We pair you with a dedicated team of Healthcare Navigators and professionals who provide telehealth visits and work behind the scenes to make healthcare work for you.

Meet our clinical team

Nurse Practitioner
Lori Amster
Lori Amster, NP, is a seasoned nurse practitioner with over a decade of experience in geriatrics, primary care, and care navigation, dedicated to helping seniors and families manage complex health needs with compassion and expertise.
Healthcare Navigator
Chad Thomas
Chad Thomas, BSW, brings over 20 years of experience supporting seniors and their families in senior living and home care, specializing in care coordination, advocacy, and helping older adults navigate every stage of aging with dignity and support.
Chief Clinical Officer
Dr. Rajiv Patel
Rajiv Patel is a healthcare executive with deep expertise in Medicare Risk Adjustment and value-based care, having led national teams at Duly Health, Herself Health, and Papa to improve clinical outcomes, optimize risk capture, and scale care models for seniors.
Advisor
Adrien Paczosa
Adrien Paczosa, RD, LD, CEDRD-S is a digital health executive, clinician, and founder who has built and scaled companies at the intersection of nutrition, technology, and care delivery. She brings expertise in clinical operations and growth strategy to advance innovative models of care.
Advisor
Dr. Bryant Lin
Bryant Lin, MD, MEng is a primary care physician, educator and researcher at Stanford University. His research and educational interests span (1) Developing and testing novel medical technologies, (2) Improving the health of Asian populations with Precision and Population Health, and (3) Increasing expression and interconnections in the Health Community with the Humanities and Arts.

We provide on-demand access to hyper-personalized care navigation.

Meet patients where they are

Care begins with your goals, values, and lived reality. We personalize care to deliver actionable recommendations based on each individual’s situation. We use plain language, honor preferences, and support informed choices.

Whole-person, whole-journey

One's health is medical, behavioral, and social. We coordinate across hospitals, clinics, community resources, and everything in between to remove barriers and unlock access throughout the entire care journey.

Focus on outcomes

Our mission is to improve patients' health. Clinical standards shape our work. We carefully track care quality and outcomes to deliver the highest quality patient care.

Always learning

We improve through patient feedback, data, technology and emerging research because better care tomorrow starts with learning today.