Expert Guidance Through the Healthcare System
The healthcare system is complex, and navigating it effectively can feel overwhelming. Aviator Health's Healthcare Navigators provide personalized support to help you understand your coverage, coordinate care across providers, resolve billing issues, access services you need, and ensure you receive appropriate, high-quality healthcare.
Understand Your Medicare Coverage
Medicare has many parts, rules, and exceptions that can be confusing. Our Healthcare Navigators help you understand what Medicare Parts A, B, C, and D cover, know when services require prior authorization, identify programs that may help reduce your costs, understand your rights including appeals when coverage is denied, and make informed decisions about coverage options during enrollment periods.
Coordinate Care Across Providers
When you see multiple doctors and specialists, keeping everyone informed and working together matters. Our Navigators help ensure your providers communicate with each other, medical records are shared appropriately, care plans from different specialists align rather than conflict, test results reach the right providers, and you avoid duplicate tests or conflicting treatments.
Navigate Healthcare Logistics
Beyond medical care, managing appointments, prescriptions, billing, and administrative tasks can be overwhelming. Our Healthcare Navigators help you organize appointments and medical records, resolve billing issues or insurance denials, coordinate prescription refills and pharmacy transfers, access transportation for medical appointments, and handle the administrative details so you can focus on your health.
