Patient Advocacy Services in Alaska

Patient Advocacy Services in Alaska

Patient Advocacy Services in Alaska

Navigating Healthcare Across Alaska's Vast Distances

Navigating Healthcare Across Alaska's Vast Distances

With the fastest-growing senior population in the nation and vast distances between communities, Alaskans often face significant barriers to accessing quality care. Aviator Health's Healthcare Navigators understand these realities and provide personalized support to help you coordinate care, understand your Medicare benefits, and connect with the resources available to Alaska's older adults.

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Advocacy is now covered by insurance
Advocacy is now covered by insurance

Expert Guidance Through Medicare Complexity

Understanding your Medicare options in Alaska requires specialized knowledge. Our Healthcare Navigators help you make sense of Original Medicare, Medicare Advantage plans, and supplemental coverage options. We work alongside you to review your benefits, identify programs that may help cover costs, and ensure you're getting the care you're entitled to. When coverage questions arise or claims get complicated, you have a dedicated advocate in your corner.

Coordinated Care Across Miles

When your specialists are in Anchorage but you live in Fairbanks—or when you need to coordinate between multiple providers across different communities—our Navigators help keep everyone on the same page. We assist with care coordination, appointment scheduling, and communication between your healthcare team, so you can focus on your health rather than logistics.

Your Voice in Healthcare Decisions

Healthcare decisions should reflect your priorities and values. Our Navigators empower you with the information you need to make informed choices about your care. From understanding treatment options to preparing questions for your doctor, we help ensure your voice is heard throughout your healthcare journey.

Local Resources

Alaska Medicare Information Office

Free, unbiased Medicare counseling for Alaska residents

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

State Health Insurance Assistance Program providing confidential Medicare counseling to help Alaskans understand and compare their coverage options.

The Alaska Medicare Information Office is part of the national SHIP network, offering free counseling to Medicare beneficiaries and their families. Trained counselors help with understanding Medicare parts A, B, C, and D; comparing Medicare Advantage and Medigap plans; applying for programs that help with Medicare costs; and resolving billing issues. Counseling is available by phone or in person through partner organizations throughout Alaska.

How to qualify:

Available to all Medicare beneficiaries and those approaching Medicare eligibility

Contact Information:

Services available through partner organizations statewide

1-800-478-6065

Monday-Friday 8:00 AM - 5:00 PM

Alaska Medicare Information Office

Free, unbiased Medicare counseling for Alaska residents

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

State Health Insurance Assistance Program providing confidential Medicare counseling to help Alaskans understand and compare their coverage options.

The Alaska Medicare Information Office is part of the national SHIP network, offering free counseling to Medicare beneficiaries and their families. Trained counselors help with understanding Medicare parts A, B, C, and D; comparing Medicare Advantage and Medigap plans; applying for programs that help with Medicare costs; and resolving billing issues. Counseling is available by phone or in person through partner organizations throughout Alaska.

How to qualify:

Available to all Medicare beneficiaries and those approaching Medicare eligibility

Contact Information:

Services available through partner organizations statewide

1-800-478-6065

Monday-Friday 8:00 AM - 5:00 PM

Aging & Disability Resource Center (ADRC) of Alaska

One-stop resource for aging and disability services statewide

Category:

Information & Referral

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Alaska's ADRC provides information, assistance, and referrals to help older adults and people with disabilities access long-term services and supports.

The ADRC serves as a single point of entry for Alaskans seeking information about aging and disability services. Trained specialists provide unbiased information about available programs, help screen for eligibility, assist with applications for benefits, and connect individuals with appropriate services. The ADRC can help with Medicare questions, Medicaid applications, and locating community resources throughout Alaska.

How to qualify:

Available to adults of any age with disabilities and adults 60 years and older

Contact Information:

Multiple locations statewide

1-855-565-2017 (statewide toll-free)

Monday-Friday 8:00 AM - 5:00 PM

Aging & Disability Resource Center (ADRC) of Alaska

One-stop resource for aging and disability services statewide

Category:

Information & Referral

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Alaska's ADRC provides information, assistance, and referrals to help older adults and people with disabilities access long-term services and supports.

The ADRC serves as a single point of entry for Alaskans seeking information about aging and disability services. Trained specialists provide unbiased information about available programs, help screen for eligibility, assist with applications for benefits, and connect individuals with appropriate services. The ADRC can help with Medicare questions, Medicaid applications, and locating community resources throughout Alaska.

How to qualify:

Available to adults of any age with disabilities and adults 60 years and older

Contact Information:

Multiple locations statewide

1-855-565-2017 (statewide toll-free)

Monday-Friday 8:00 AM - 5:00 PM

Alaska Commission on Aging

State advisory board advocating for Alaska's older adults

Category:

Government Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Alaska Commission on Aging serves as the principal prior entity for all state activities related to older Alaskans, advising the Governor and Legislature on policy matters affecting seniors.

The Alaska Commission on Aging is a state agency that serves as the focal point for aging issues in Alaska. They advocate for policies that support older adults, coordinate with Area Agencies on Aging, and work to ensure seniors have access to services that promote independence and quality of life. The Commission also oversees the State Plan on Aging and monitors the implementation of programs under the Older Americans Act.

How to qualify:

Services and information available to all Alaska residents concerned with aging issues

Contact Information:

Department of Health and Social Services, 3601 C Street, Suite 310, Anchorage, AK 99503

907-465-3250

Monday-Friday 8:00 AM - 4:30 PM

Alaska Commission on Aging

State advisory board advocating for Alaska's older adults

Category:

Government Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Alaska Commission on Aging serves as the principal prior entity for all state activities related to older Alaskans, advising the Governor and Legislature on policy matters affecting seniors.

The Alaska Commission on Aging is a state agency that serves as the focal point for aging issues in Alaska. They advocate for policies that support older adults, coordinate with Area Agencies on Aging, and work to ensure seniors have access to services that promote independence and quality of life. The Commission also oversees the State Plan on Aging and monitors the implementation of programs under the Older Americans Act.

How to qualify:

Services and information available to all Alaska residents concerned with aging issues

Contact Information:

Department of Health and Social Services, 3601 C Street, Suite 310, Anchorage, AK 99503

907-465-3250

Monday-Friday 8:00 AM - 4:30 PM