Find a Patient Advocate in Montana Covered by Medicare

Find a Patient Advocate in Montana Covered by Medicare

Find a Patient Advocate in Montana Covered by Medicare

Healthcare Support Across Big Sky Country

Healthcare Support Across Big Sky Country

Aviator Health's Healthcare Navigators understand Montana's healthcare realities and provide personalized support to help you navigate Medicare, coordinate care across multiple providers, and connect with the resources available through Montana's network of Area Agencies on Aging.

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Advocacy is now covered by insurance
Advocacy is now covered by insurance

Expert Medicare Guidance for Montanans

Understanding your Medicare options in Montana's unique market requires specialized knowledge. Our Healthcare Navigators help you make sense of Original Medicare, Medicare Advantage plans available in your area, and supplemental coverage options. We work alongside you to review your benefits, identify programs that may help with costs, and ensure you're making informed decisions about your coverage. No sales pressure—just clear, unbiased information.

Coordinated Care Despite the Miles

When your specialists are in Billings or Missoula but you live in a smaller community, coordination becomes essential. Our Navigators help facilitate communication between your healthcare providers, organize medical records for appointments, and assist with planning for medical travel. We understand that Montana healthcare often means adapting to distance, and we're here to help make the system work for you.

Independence Through Information

Montanans value self-reliance, and that extends to healthcare decisions. Our Navigators empower you with the information you need to participate actively in your care—from understanding treatment options to preparing questions for your doctor. We help you maintain control of your healthcare journey while ensuring you know what resources are available when you need them.

Local Resources

Montana Senior and Long Term Care Division

State agency overseeing Montana's comprehensive aging services system

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Senior and Long Term Care Division within DPHHS administers programs and services for older Montanans and coordinates the statewide network of Area Agencies on Aging.

The Montana Senior and Long Term Care Division serves as the designated State Agency on Aging responsible for administering Older Americans Act programs. The Division oversees Montana's 10 Area Agencies on Aging and coordinates a comprehensive system of services including adult protective services, the Aging and Disability Resource Center network, assisted living licensure, home and community-based services, nutrition programs, the Long-Term Care Ombudsman program, and the State Health Insurance Assistance Program (SHIP). The Division also administers the Montana Pharmacy Assist Program and provides resources for estate planning and legal services for seniors.

How to qualify:

Programs and eligibility vary; contact for specific program requirements

Contact Information:

P.O. Box 4210, 111 North Sanders Street, Helena, MT 59604

406-444-4077

Monday-Friday 8:00 AM - 5:00 PM

Montana Senior and Long Term Care Division

State agency overseeing Montana's comprehensive aging services system

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Senior and Long Term Care Division within DPHHS administers programs and services for older Montanans and coordinates the statewide network of Area Agencies on Aging.

The Montana Senior and Long Term Care Division serves as the designated State Agency on Aging responsible for administering Older Americans Act programs. The Division oversees Montana's 10 Area Agencies on Aging and coordinates a comprehensive system of services including adult protective services, the Aging and Disability Resource Center network, assisted living licensure, home and community-based services, nutrition programs, the Long-Term Care Ombudsman program, and the State Health Insurance Assistance Program (SHIP). The Division also administers the Montana Pharmacy Assist Program and provides resources for estate planning and legal services for seniors.

How to qualify:

Programs and eligibility vary; contact for specific program requirements

Contact Information:

P.O. Box 4210, 111 North Sanders Street, Helena, MT 59604

406-444-4077

Monday-Friday 8:00 AM - 5:00 PM

Montana Area Agencies on Aging Network

Ten regional agencies serving Montana's 56 counties

Category:

Aging Services Network

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Montana's network of 10 Area Agencies on Aging provides local access to aging services, including information and referral, nutrition programs, caregiver support, and more.

Montana's Area Agencies on Aging are public or private non-profit agencies designated to address the needs of older Montanans at the local level. Each agency serves a multi-county region and offers services including information and assistance, Medicare counseling through SHIP, nutrition programs (congregate and home-delivered meals), caregiver support, Long-Term Care Ombudsman services, and options counseling. Montana's AAAs also operate as Aging and Disability Resource Centers (ADRCs), providing a single entry point for information about aging, disability, and long-term care services. The network uses innovative approaches including mobile services and volunteer networks to reach seniors in remote areas.

How to qualify:

Services generally available to adults 60 and older; some services available to younger adults with disabilities

Contact Information:

10 regional offices throughout Montana

1-800-551-3191 (Help Line to connect with your local AAA)

Vary by location; typically Monday-Friday business hours

Montana Area Agencies on Aging Network

Ten regional agencies serving Montana's 56 counties

Category:

Aging Services Network

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Montana's network of 10 Area Agencies on Aging provides local access to aging services, including information and referral, nutrition programs, caregiver support, and more.

Montana's Area Agencies on Aging are public or private non-profit agencies designated to address the needs of older Montanans at the local level. Each agency serves a multi-county region and offers services including information and assistance, Medicare counseling through SHIP, nutrition programs (congregate and home-delivered meals), caregiver support, Long-Term Care Ombudsman services, and options counseling. Montana's AAAs also operate as Aging and Disability Resource Centers (ADRCs), providing a single entry point for information about aging, disability, and long-term care services. The network uses innovative approaches including mobile services and volunteer networks to reach seniors in remote areas.

How to qualify:

Services generally available to adults 60 and older; some services available to younger adults with disabilities

Contact Information:

10 regional offices throughout Montana

1-800-551-3191 (Help Line to connect with your local AAA)

Vary by location; typically Monday-Friday business hours

Montana State Health Insurance Assistance Program (SHIP)

Free Medicare counseling with in-home visits available for Montanans

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Montana SHIP provides trained counselors throughout the state who offer free, confidential Medicare assistance—including home visits for those who cannot travel.

The Montana State Health Insurance Assistance Program consists of over 100 certified counselors across the state, coordinated through the Senior and Long Term Care Division of the Department of Public Health and Human Services. SHIP counselors are trained specialists who provide free, unbiased assistance with Medicare eligibility, benefits, and coverage options. They can help with understanding Medicare Parts A, B, C, and D, comparing Medicare Supplement and Medicare Advantage plans, enrolling in prescription drug coverage, and applying for programs that help with Medicare costs. Uniquely, Montana SHIP counselors will meet with you in your home if you cannot get out or lack transportation—an important service in rural Montana.

How to qualify:

Available to all Medicare beneficiaries, their families, and caregivers

Contact Information:

Administered through Montana DPHHS, with counselors at all 10 Area Agencies on Aging

1-800-551-3191

Monday-Friday, business hours; in-home appointments available

Montana State Health Insurance Assistance Program (SHIP)

Free Medicare counseling with in-home visits available for Montanans

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Montana SHIP provides trained counselors throughout the state who offer free, confidential Medicare assistance—including home visits for those who cannot travel.

The Montana State Health Insurance Assistance Program consists of over 100 certified counselors across the state, coordinated through the Senior and Long Term Care Division of the Department of Public Health and Human Services. SHIP counselors are trained specialists who provide free, unbiased assistance with Medicare eligibility, benefits, and coverage options. They can help with understanding Medicare Parts A, B, C, and D, comparing Medicare Supplement and Medicare Advantage plans, enrolling in prescription drug coverage, and applying for programs that help with Medicare costs. Uniquely, Montana SHIP counselors will meet with you in your home if you cannot get out or lack transportation—an important service in rural Montana.

How to qualify:

Available to all Medicare beneficiaries, their families, and caregivers

Contact Information:

Administered through Montana DPHHS, with counselors at all 10 Area Agencies on Aging

1-800-551-3191

Monday-Friday, business hours; in-home appointments available