Find a Patient Advocate in Delaware Covered by Medicare

Find a Patient Advocate in Delaware Covered by Medicare

Find a Patient Advocate in Delaware Covered by Medicare

Healthcare Navigation for the First State's Close-Knit Communities

Healthcare Navigation for the First State's Close-Knit Communities

Aviator Health's Healthcare Navigators understand Delaware's healthcare landscape and provide personalized support to help you make informed decisions about your coverage, coordinate care across providers, and access the resources available to Delaware's older adults.

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Advocacy is now covered by insurance
Advocacy is now covered by insurance

Navigate Delaware's Insurance Options with Clarity

Delaware may be small, but Medicare beneficiaries here still face dozens of plan choices during enrollment periods. Our Healthcare Navigators help you understand the differences between Medicare Advantage and Original Medicare with supplemental coverage, compare prescription drug plans, and identify the options that align with your healthcare needs and budget. We provide objective information—never sales pressure—so you can choose with confidence.

Seamless Care Coordination

Whether you receive care in Wilmington, Dover, or across state lines in nearby Philadelphia or Baltimore, coordinating your healthcare shouldn't feel complicated. Our Navigators help ensure your providers communicate effectively, assist with medical record transfers, and help you stay organized across multiple appointments and specialists. We're here to help you navigate the system so you can focus on your health.

Informed Decision-Making

Understanding your Medicare benefits and healthcare options empowers you to make decisions that serve your best interests. Our Navigators help you prepare for medical appointments, understand treatment alternatives, know your patient rights, and access the support services available in Delaware. We provide the information and guidance you need to advocate for yourself with confidence.

Local Resources

Delaware Aging and Disability Resource Center (ADRC)

Delaware's streamlined gateway to aging and disability services

Category:

Information & Referral

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Delaware ADRC provides a single point of contact for information about long-term services and supports, helping Delawareans navigate available options and access appropriate services.

Delaware's Aging and Disability Resource Center operates as part of the Division of Services for Aging and Adults with Physical Disabilities, providing a coordinated system for accessing long-term care information and services. ADRC specialists offer options counseling to help individuals and families explore choices for long-term care, whether that means in-home support services, adult day programs, assisted living, or nursing facility care. They conduct person-centered planning, screen for program eligibility, and assist with applications for services. The ADRC can connect you with resources including home care services, respite care for family caregivers, assistive technology, and housing modifications. They serve as Delaware's "No Wrong Door" system, ensuring you receive accurate information and appropriate referrals regardless of where you enter the system.

How to qualify:

Available to adults 60 and older, adults 18-59 with physical disabilities, and their caregivers

Contact Information:

Offices in all three counties; New Castle County office at 256 Chapman Road, Newark, DE 19702

1-800-223-9074

Monday-Friday 8:00 AM - 4:30 PM

Delaware Aging and Disability Resource Center (ADRC)

Delaware's streamlined gateway to aging and disability services

Category:

Information & Referral

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Delaware ADRC provides a single point of contact for information about long-term services and supports, helping Delawareans navigate available options and access appropriate services.

Delaware's Aging and Disability Resource Center operates as part of the Division of Services for Aging and Adults with Physical Disabilities, providing a coordinated system for accessing long-term care information and services. ADRC specialists offer options counseling to help individuals and families explore choices for long-term care, whether that means in-home support services, adult day programs, assisted living, or nursing facility care. They conduct person-centered planning, screen for program eligibility, and assist with applications for services. The ADRC can connect you with resources including home care services, respite care for family caregivers, assistive technology, and housing modifications. They serve as Delaware's "No Wrong Door" system, ensuring you receive accurate information and appropriate referrals regardless of where you enter the system.

How to qualify:

Available to adults 60 and older, adults 18-59 with physical disabilities, and their caregivers

Contact Information:

Offices in all three counties; New Castle County office at 256 Chapman Road, Newark, DE 19702

1-800-223-9074

Monday-Friday 8:00 AM - 4:30 PM

Division of Services for Aging and Adults with Physical Disabilities (DSAAPD)

Delaware's central resource for aging and disability services

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

DSAAPD coordinates Delaware's network of services for older adults and people with physical disabilities, ensuring access to programs that support independence and community living.

The Division of Services for Aging and Adults with Physical Disabilities operates Delaware's aging services network, serving as the designated Area Agency on Aging for all three counties. DSAAPD administers programs including nutrition services (congregate meals and home-delivered meals), caregiver support, transportation assistance, and the Community Care Services Program for frail elders who need support to remain at home safely. The Division oversees Delaware's Long-Term Care Ombudsman program, which advocates for residents in nursing facilities and assisted living communities. DSAAPD also operates the Delaware Aging and Disability Resource Center (ADRC), which serves as a single entry point for information about long-term services and supports.

How to qualify:

Programs generally available to adults 60 and older; disability services available to adults 18-59 with physical disabilities

Contact Information:

1901 North DuPont Highway, New Castle, DE 19720

1-800-223-9074 or 302-255-9390

Monday-Friday 8:00 AM - 4:30 PM

Division of Services for Aging and Adults with Physical Disabilities (DSAAPD)

Delaware's central resource for aging and disability services

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

DSAAPD coordinates Delaware's network of services for older adults and people with physical disabilities, ensuring access to programs that support independence and community living.

The Division of Services for Aging and Adults with Physical Disabilities operates Delaware's aging services network, serving as the designated Area Agency on Aging for all three counties. DSAAPD administers programs including nutrition services (congregate meals and home-delivered meals), caregiver support, transportation assistance, and the Community Care Services Program for frail elders who need support to remain at home safely. The Division oversees Delaware's Long-Term Care Ombudsman program, which advocates for residents in nursing facilities and assisted living communities. DSAAPD also operates the Delaware Aging and Disability Resource Center (ADRC), which serves as a single entry point for information about long-term services and supports.

How to qualify:

Programs generally available to adults 60 and older; disability services available to adults 18-59 with physical disabilities

Contact Information:

1901 North DuPont Highway, New Castle, DE 19720

1-800-223-9074 or 302-255-9390

Monday-Friday 8:00 AM - 4:30 PM

Delaware Medicare Assistance Bureau (DMAB)

Free, confidential Medicare counseling throughout Delaware

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Delaware's State Health Insurance Assistance Program provides trained counselors who offer unbiased guidance on Medicare coverage, prescription drug plans, and cost-saving programs.

The Delaware Medicare Assistance Bureau (DMAB) provides free, objective counseling to help Medicare beneficiaries understand their options and make informed healthcare decisions. Trained volunteer counselors are available throughout Delaware's three counties to assist with comparing Medicare plans, understanding coverage gaps, enrolling in prescription drug plans, and applying for programs like Extra Help and Medicare Savings Programs. DMAB counselors can meet with you at senior centers, libraries, or other community locations, and they provide year-round support—not just during open enrollment. The program is particularly active during the Annual Enrollment Period (October 15 - December 7) when beneficiaries can make changes to their coverage.

How to qualify:

Available to all Delaware Medicare beneficiaries, their families, and caregivers

Contact Information:

Services available statewide; administered through Delaware Division of Services for Aging and Adults with Physical Disabilities

1-800-336-9500

Monday-Friday 8:00 AM - 4:30 PM

Delaware Medicare Assistance Bureau (DMAB)

Free, confidential Medicare counseling throughout Delaware

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Delaware's State Health Insurance Assistance Program provides trained counselors who offer unbiased guidance on Medicare coverage, prescription drug plans, and cost-saving programs.

The Delaware Medicare Assistance Bureau (DMAB) provides free, objective counseling to help Medicare beneficiaries understand their options and make informed healthcare decisions. Trained volunteer counselors are available throughout Delaware's three counties to assist with comparing Medicare plans, understanding coverage gaps, enrolling in prescription drug plans, and applying for programs like Extra Help and Medicare Savings Programs. DMAB counselors can meet with you at senior centers, libraries, or other community locations, and they provide year-round support—not just during open enrollment. The program is particularly active during the Annual Enrollment Period (October 15 - December 7) when beneficiaries can make changes to their coverage.

How to qualify:

Available to all Delaware Medicare beneficiaries, their families, and caregivers

Contact Information:

Services available statewide; administered through Delaware Division of Services for Aging and Adults with Physical Disabilities

1-800-336-9500

Monday-Friday 8:00 AM - 4:30 PM