Find a Patient Advocate in New Hampshire Covered by Medicare

Find a Patient Advocate in New Hampshire Covered by Medicare

Find a Patient Advocate in New Hampshire Covered by Medicare

Healthcare Navigation for the Granite State

Healthcare Navigation for the Granite State

Aviator Health's Healthcare Navigators understand New Hampshire's healthcare landscape and provide personalized support to help you make informed coverage decisions, coordinate care across providers, and access the resources available through the state's senior services network.

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Advocacy is now covered by insurance
Advocacy is now covered by insurance

Navigate New Hampshire's Insurance Options

New Hampshire Medicare beneficiaries can choose from Medicare Supplement plans, Medicare Advantage options, and standalone prescription drug coverage. Our Healthcare Navigators help you understand the differences, compare what's available in your area, and identify the coverage that best fits your healthcare needs and budget. We provide objective information—never sales pitches—so you can make decisions with confidence and clarity.

Coordinate Care Across Distance

Whether you receive primary care locally and see specialists in Manchester, Concord, or even across the border in Boston, care coordination matters. Our Navigators help facilitate communication between your healthcare providers, assist with organizing medical records for referrals, and help you prepare for appointments with specialists you may see less frequently. We work to make the healthcare system work better for you.

Informed, Confident Decision-Making

New Hampshire values independence and self-reliance—qualities that serve you well in healthcare too. Our Navigators provide the information and support you need to understand your Medicare benefits, know your rights as a patient, and participate actively in your care decisions. From preparing for doctor visits to understanding treatment options, we help you navigate healthcare with confidence.

Local Resources

Granite State Independent Living (GSIL)

Statewide independent living services for people with disabilities

Category:

Independent Living Center

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

GSIL provides peer support, advocacy, and services to help New Hampshire residents with disabilities live independently in their communities.

Granite State Independent Living is New Hampshire's statewide Independent Living Center, serving people of all ages with all types of disabilities. While GSIL serves a broad disability community, they offer valuable services for older adults experiencing disabilities, including peer counseling, independent living skills training, advocacy, and information and referral services. GSIL can assist with understanding disability rights, navigating accessibility issues, connecting with assistive technology, and problem-solving barriers to independent living. Their peer support model means that many staff members and volunteers are people with disabilities themselves, bringing lived experience to their work. GSIL offers services in communities throughout New Hampshire and can provide support in your home if needed.

How to qualify:

Available to New Hampshire residents with disabilities of all ages

Contact Information:

21 Chenell Drive, Suite 2, Concord, NH 03301 (main office; additional locations statewide)

603-228-9680 or 1-888-541-9085

Monday-Friday 8:30 AM - 4:30 PM

Granite State Independent Living (GSIL)

Statewide independent living services for people with disabilities

Category:

Independent Living Center

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

GSIL provides peer support, advocacy, and services to help New Hampshire residents with disabilities live independently in their communities.

Granite State Independent Living is New Hampshire's statewide Independent Living Center, serving people of all ages with all types of disabilities. While GSIL serves a broad disability community, they offer valuable services for older adults experiencing disabilities, including peer counseling, independent living skills training, advocacy, and information and referral services. GSIL can assist with understanding disability rights, navigating accessibility issues, connecting with assistive technology, and problem-solving barriers to independent living. Their peer support model means that many staff members and volunteers are people with disabilities themselves, bringing lived experience to their work. GSIL offers services in communities throughout New Hampshire and can provide support in your home if needed.

How to qualify:

Available to New Hampshire residents with disabilities of all ages

Contact Information:

21 Chenell Drive, Suite 2, Concord, NH 03301 (main office; additional locations statewide)

603-228-9680 or 1-888-541-9085

Monday-Friday 8:30 AM - 4:30 PM

New Hampshire Department of Health and Human Services, Bureau of Elderly and Adult Services (BEAS)

State agency administering programs for New Hampshire's older adults

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

BEAS oversees New Hampshire's aging services network and administers programs that help older adults maintain independence and quality of life.

The Bureau of Elderly and Adult Services is responsible for planning, developing, and administering programs for older adults in New Hampshire. BEAS oversees the ServiceLink Aging and Disability Resource Center network, administers Older Americans Act programs including nutrition services and caregiver support, and manages the state's Long-Term Care Ombudsman program. The Bureau also administers the Choices for Independence program (New Hampshire's Medicaid waiver for home and community-based services), which helps eligible individuals receive long-term care supports in their homes and communities rather than in institutions. BEAS works with regional partners to deliver services throughout the state and ensures that New Hampshire's older adults have access to the supports they need to age with dignity and independence.

How to qualify:

Programs generally available to adults 60 and older; some services for younger adults with disabilities

Contact Information:

129 Pleasant Street, Concord, NH 03301

603-271-9203 or 1-800-351-1888 (Elder Abuse Hotline)

Monday-Friday 8:00 AM - 4:30 PM

New Hampshire Department of Health and Human Services, Bureau of Elderly and Adult Services (BEAS)

State agency administering programs for New Hampshire's older adults

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

BEAS oversees New Hampshire's aging services network and administers programs that help older adults maintain independence and quality of life.

The Bureau of Elderly and Adult Services is responsible for planning, developing, and administering programs for older adults in New Hampshire. BEAS oversees the ServiceLink Aging and Disability Resource Center network, administers Older Americans Act programs including nutrition services and caregiver support, and manages the state's Long-Term Care Ombudsman program. The Bureau also administers the Choices for Independence program (New Hampshire's Medicaid waiver for home and community-based services), which helps eligible individuals receive long-term care supports in their homes and communities rather than in institutions. BEAS works with regional partners to deliver services throughout the state and ensures that New Hampshire's older adults have access to the supports they need to age with dignity and independence.

How to qualify:

Programs generally available to adults 60 and older; some services for younger adults with disabilities

Contact Information:

129 Pleasant Street, Concord, NH 03301

603-271-9203 or 1-800-351-1888 (Elder Abuse Hotline)

Monday-Friday 8:00 AM - 4:30 PM

ServiceLink Aging and Disability Resource Center

New Hampshire's "No Wrong Door" system for aging and disability services

Category:

ADRC / SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

ServiceLink provides comprehensive information, counseling, and assistance related to aging, disability, and long-term care services throughout New Hampshire.

ServiceLink is New Hampshire's Aging and Disability Resource Center network, operating through nine regional ServiceLink Resource Centers that serve all ten counties. ServiceLink provides the state's SHIP (State Health Insurance Assistance Program) counseling, offering free, unbiased assistance with Medicare questions, plan comparisons, and applications for cost-saving programs like Extra Help and Medicare Savings Programs. Beyond Medicare counseling, ServiceLink offers options counseling for long-term care decisions, benefits screening, assistance with Medicaid applications, and connections to community services including home care, transportation, adult day programs, and caregiver support. ServiceLink specialists help individuals and families navigate the complex system of aging and disability services, ensuring you receive accurate information and appropriate referrals regardless of which office you contact. The program serves as New Hampshire's single entry point for long-term services and supports.

How to qualify:

Available to all New Hampshire residents of any age; specialized services for older adults and people with disabilities

Contact Information:

Nine regional offices statewide; administrative office at 129 Pleasant Street, Concord, NH 03301

1-866-634-9412 (toll-free statewide number)

Monday-Friday 8:00 AM - 4:00 PM; hours vary by regional office

ServiceLink Aging and Disability Resource Center

New Hampshire's "No Wrong Door" system for aging and disability services

Category:

ADRC / SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

ServiceLink provides comprehensive information, counseling, and assistance related to aging, disability, and long-term care services throughout New Hampshire.

ServiceLink is New Hampshire's Aging and Disability Resource Center network, operating through nine regional ServiceLink Resource Centers that serve all ten counties. ServiceLink provides the state's SHIP (State Health Insurance Assistance Program) counseling, offering free, unbiased assistance with Medicare questions, plan comparisons, and applications for cost-saving programs like Extra Help and Medicare Savings Programs. Beyond Medicare counseling, ServiceLink offers options counseling for long-term care decisions, benefits screening, assistance with Medicaid applications, and connections to community services including home care, transportation, adult day programs, and caregiver support. ServiceLink specialists help individuals and families navigate the complex system of aging and disability services, ensuring you receive accurate information and appropriate referrals regardless of which office you contact. The program serves as New Hampshire's single entry point for long-term services and supports.

How to qualify:

Available to all New Hampshire residents of any age; specialized services for older adults and people with disabilities

Contact Information:

Nine regional offices statewide; administrative office at 129 Pleasant Street, Concord, NH 03301

1-866-634-9412 (toll-free statewide number)

Monday-Friday 8:00 AM - 4:00 PM; hours vary by regional office