Find a Patient Advocate in Florida Covered by Medicare

Find a Patient Advocate in Florida Covered by Medicare

Find a Patient Advocate in Florida Covered by Medicare

Healthcare Support for the Sunshine State's Growing Senior Population

Healthcare Support for the Sunshine State's Growing Senior Population

Aviator Health's Healthcare Navigators understand Florida's unique healthcare environment and provide the personalized support you need to make informed decisions, coordinate your care, and access the resources available to Florida's older adults.

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Advocacy is now covered by insurance
Advocacy is now covered by insurance

Navigate Florida's Insurance Options

Florida's insurance marketplace offers hundreds of Medicare plan options, making it one of the most competitive in the nation. Our Healthcare Navigators help you cut through the noise—comparing coverage options, understanding plan networks, and identifying the benefits that matter most to your health and lifestyle. We provide information, not sales pitches, so you can choose with confidence.

Coordinated Care for Complex Needs

Many Floridians manage multiple chronic conditions and see several specialists. Our Navigators help coordinate your care across providers, ensure your medical records are shared appropriately, and assist with appointment scheduling. When healthcare feels fragmented, we help bring it together so you can focus on what matters—your health.

Empowerment Through Information

Knowledge is power in healthcare. Our Navigators ensure you understand your Medicare benefits, know your rights, and have the information you need to participate actively in your care decisions. From preparing for doctor's visits to understanding treatment options, we're here to support you every step of the way.

Local Resources

Alliance for Aging (Miami-Dade & Monroe Counties)

Comprehensive aging services for South Florida

Category:

Area Agency on Aging

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Alliance for Aging serves as the Area Agency on Aging for Miami-Dade and Monroe counties, connecting older adults with essential services and support.

Alliance for Aging administers a network of services for older adults in South Florida, including SHINE Medicare counseling, nutrition programs, caregiver support, and care coordination. They provide information and referral services to help seniors and caregivers find resources, and they operate the Community Care for the Elderly program, which helps frail elders remain safely in their homes. The Alliance serves a diverse, multilingual community with culturally responsive services.

How to qualify:

Services generally available to adults 60 and older in Miami-Dade and Monroe counties

Contact Information:

760 NW 107th Avenue, Suite 214, Miami, FL 33172

305-670-6500

Monday-Friday 8:30 AM - 5:00 PM

Alliance for Aging (Miami-Dade & Monroe Counties)

Comprehensive aging services for South Florida

Category:

Area Agency on Aging

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Alliance for Aging serves as the Area Agency on Aging for Miami-Dade and Monroe counties, connecting older adults with essential services and support.

Alliance for Aging administers a network of services for older adults in South Florida, including SHINE Medicare counseling, nutrition programs, caregiver support, and care coordination. They provide information and referral services to help seniors and caregivers find resources, and they operate the Community Care for the Elderly program, which helps frail elders remain safely in their homes. The Alliance serves a diverse, multilingual community with culturally responsive services.

How to qualify:

Services generally available to adults 60 and older in Miami-Dade and Monroe counties

Contact Information:

760 NW 107th Avenue, Suite 214, Miami, FL 33172

305-670-6500

Monday-Friday 8:30 AM - 5:00 PM

Florida Department of Elder Affairs

State agency overseeing Florida's network of aging services

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Department of Elder Affairs administers programs and services for Florida's older adults through a statewide network of Area Agencies on Aging.

The Florida Department of Elder Affairs coordinates a comprehensive system of services for older Floridians, including the SHINE program, Long-Term Care Ombudsman program, and oversight of the state's 11 Area Agencies on Aging. The department provides leadership on aging issues and ensures that older adults have access to services that support independence, dignity, and quality of life. The Elder Helpline (1-800-963-5337) serves as the gateway to information about services for seniors throughout Florida.

How to qualify:

Programs generally available to adults 60 and older; some services for younger adults with disabilities

Contact Information:

4040 Esplanade Way, Tallahassee, FL 32399

1-800-963-5337

Elder Helpline available Monday-Friday 8:00 AM - 5:00 PM; 24/7 for emergencies

Florida Department of Elder Affairs

State agency overseeing Florida's network of aging services

Category:

State Agency

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

The Department of Elder Affairs administers programs and services for Florida's older adults through a statewide network of Area Agencies on Aging.

The Florida Department of Elder Affairs coordinates a comprehensive system of services for older Floridians, including the SHINE program, Long-Term Care Ombudsman program, and oversight of the state's 11 Area Agencies on Aging. The department provides leadership on aging issues and ensures that older adults have access to services that support independence, dignity, and quality of life. The Elder Helpline (1-800-963-5337) serves as the gateway to information about services for seniors throughout Florida.

How to qualify:

Programs generally available to adults 60 and older; some services for younger adults with disabilities

Contact Information:

4040 Esplanade Way, Tallahassee, FL 32399

1-800-963-5337

Elder Helpline available Monday-Friday 8:00 AM - 5:00 PM; 24/7 for emergencies

SHINE (Serving Health Insurance Needs of Elders) Program

Free, unbiased Medicare counseling throughout Florida

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Florida's State Health Insurance Assistance Program provides free counseling to help residents understand Medicare options and find programs that may reduce healthcare costs.

SHINE volunteers are trained to provide free, unbiased information about Medicare, Medicaid, prescription drug assistance programs, and long-term care options. Counselors are available at over 400 sites throughout Florida, including senior centers, libraries, and Area Agencies on Aging. SHINE counselors help with understanding Medicare coverage, comparing plans during open enrollment, applying for Extra Help and Medicare Savings Programs, and resolving billing issues.

How to qualify:

Available to all Medicare beneficiaries, their families, and caregivers

Contact Information:

Counseling sites available throughout all 67 Florida counties

1-800-963-5337 (Elder Helpline)

Vary by counseling site; call Elder Helpline for appointments

SHINE (Serving Health Insurance Needs of Elders) Program

Free, unbiased Medicare counseling throughout Florida

Category:

SHIP Program

Sub Categories:

Nursing Home Support

Complaint Resolution

Resident Advocacy

Florida's State Health Insurance Assistance Program provides free counseling to help residents understand Medicare options and find programs that may reduce healthcare costs.

SHINE volunteers are trained to provide free, unbiased information about Medicare, Medicaid, prescription drug assistance programs, and long-term care options. Counselors are available at over 400 sites throughout Florida, including senior centers, libraries, and Area Agencies on Aging. SHINE counselors help with understanding Medicare coverage, comparing plans during open enrollment, applying for Extra Help and Medicare Savings Programs, and resolving billing issues.

How to qualify:

Available to all Medicare beneficiaries, their families, and caregivers

Contact Information:

Counseling sites available throughout all 67 Florida counties

1-800-963-5337 (Elder Helpline)

Vary by counseling site; call Elder Helpline for appointments