Expert Support When You Need It Most
Receiving a new diagnosis can feel overwhelming. Aviator Health's Healthcare Navigators provide the support and guidance you need during this critical time—helping you understand your condition, evaluate treatment options, coordinate care with new specialists, and navigate the healthcare system with confidence.
Understand Your Diagnosis and Treatment Options
A new diagnosis often comes with medical terminology, treatment choices, and decisions that need to be made quickly. Our Healthcare Navigators help you understand your condition in clear language, research evidence-based treatment options, prepare meaningful questions for your doctors, and process complex medical information so you can make informed decisions about your care.
Connect with the Right Specialists and Care Team
Finding the right specialists and building a care team you trust is crucial after a new diagnosis. Our Navigators help you identify appropriate specialists within your insurance network, understand what credentials and experience to look for, obtain necessary referrals, and coordinate communication between your primary care physician and new specialists so everyone is working together on your behalf.
Navigate Insurance Coverage and Healthcare Logistics
New diagnoses often mean new medications, tests, procedures, and ongoing care—all of which raise questions about coverage and costs. Our Healthcare Navigators help you understand what your Medicare plan covers, identify prior authorization requirements, explore financial assistance programs for medications or treatments, and handle the administrative details so you can focus on your health.
