Practical Support for Living with Multiple Sclerosis
Living with multiple sclerosis brings a unique set of practical challenges, from accessing the right equipment and navigating insurance approvals to finding reliable transportation when mobility becomes more difficult. Aviator Health's Healthcare Navigators help you handle the logistics of daily life with MS so you can focus on what matters most.


Access Mobility Equipment and Home Modifications
MS can affect mobility and daily function in ways that require specific equipment and home adjustments. Our Healthcare Navigators help you identify what durable medical equipment may be covered by Medicare for your situation, whether that is a mobility scooter, wheelchair, walker, or other assistive device. We work through the documentation and approval process with your care team, connect you with suppliers, and help with home modification resources like grab bars, ramps, and accessibility improvements.


Navigate Insurance Coverage for Medications and Therapies
MS treatments can involve complex insurance processes, including prior authorizations, step therapy requirements, and specialty pharmacy coordination. Our Navigators help you understand what your Medicare plan covers, identify financial assistance programs for high-cost medications, work through the prior authorization process, and resolve coverage issues or denials. We handle the administrative back-and-forth so you are not spending your time on hold with insurance companies.
Coordinate Transportation and Community Resources
When driving is difficult or not an option, getting to appointments, infusion centers, or therapy sessions requires reliable alternatives. Our Navigators help you find accessible transportation options covered by Medicare or available through local programs. We also connect you with MS community resources, support groups, and services that help you stay connected and supported in your community.

See How Aviator Made All the Difference
Getting the Support You Need Through Medicare
Medicare covers several services and types of equipment that matter for people living with MS, but knowing what you qualify for and how to access it takes real expertise. Your Aviator Healthcare Navigator will walk you through what is available for your specific situation, from home health aide coverage to durable medical equipment approvals to physical and occupational therapy benefits.
Your Navigator will coordinate with your care team to gather the documentation needed to support Medicare approvals. They follow up with suppliers and providers to keep things moving and reach out to resolve any issues or delays before they become bigger problems. If coverage is denied, they handle the appeals process with knowledge and persistence.
Throughout the process, you will hear from your Navigator in clear, plain language about where things stand and what to expect next. No jargon, no runaround, just straightforward guidance and real follow-through.
Multiple Sclerosis Advocacy made easy
Long-Term Navigation as MS Evolves
MS is a condition that changes over time, and the support you need today may look different in a year or two. Your Aviator Healthcare Navigator is with you for the long haul, helping your care plan stay current with your needs as your situation evolves.
As things change, your Navigator helps assess whether it is time to update your equipment, revisit Medicare coverage for new services, or connect with different community resources. They stay proactive so you are not starting from scratch each time something shifts.
For family members and caregivers, your Navigator offers guidance on safe assistance techniques, helps identify respite care options, and connects them with educational resources about MS. Whatever stage you are at in your journey, your Aviator Healthcare Navigator is ready to help you navigate it.
Recommended Reading
Having an Advocate Matters When Choosing Mobility Equipment
Walk-In Tubs for Seniors: Costs, Benefits, and Best Brands
Walker vs. Rollator: How to Choose the Safest and Most Practical Option
Does Medicare Cover Walkers? A Complete Guide to Coverage and Costs
Does Insurance Cover Patient Advocates?
Frequently Asked Questions
What resources exist specifically for people with MS and their families?
How can I manage MS fatigue, which affects my daily life significantly?
What should I do during an MS relapse?
How do I choose between different disease-modifying therapies?
What MS treatments and services does Medicare cover?





