California

Find a Patient Advocate in California Covered by Medicare

Find a Patient Advocate in California Covered by Medicare

Personalized Healthcare Navigation Across the Golden State

Personalized Healthcare Navigation Across the Golden State

As home to more Medicare beneficiaries than nearly any other state, California's healthcare landscape is vast and complex. From the urban medical centers of Los Angeles and San Francisco to rural communities in the Central Valley and along the Northern Coast, accessing and coordinating care requires expertise and persistence. Aviator Advocates understand California's unique healthcare environment and provide personalized support to help you navigate your benefits, coordinate your care, and connect with the resources available to California's older adults.

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We accept hundreds of insurance plans in all 50 states

We accept hundreds of insurance plans in all 50 states

BlueCross

BlueShield

United

Healthcare

aetna

Making the Most of Your Medicare Benefits

Medicare covers far more than most beneficiaries realize—but knowing what's covered, how to access it, and ensuring you receive every benefit you're entitled to takes dedicated expertise. Our Advocates help you understand your existing coverage, identify programs that may help with out-of-pocket costs, and ensure your care team is coordinating effectively on your behalf. From understanding prior authorizations to navigating what's covered for your specific conditions, we help you get the full value of your benefits.

Coordinated Care Across California's Vast Landscape

Whether you're managing care across multiple specialists in the Los Angeles metro, navigating the healthcare system in San Francisco or San Diego, or living in a rural community in the Central Valley or along the Northern Coast, our Advocates help keep your care team connected. We assist with referrals, coordinate communication between providers, and help ensure continuity of care regardless of where in California you live.

Your Advocate When It Matters Most

Denied claims, confusing bills, and barriers to accessing care can happen to anyone. Our Advocates stand in your corner, helping California seniors understand their rights as Medicare beneficiaries, navigate appeals processes, and resolve coverage and billing disputes. From connecting you with Medi-Cal assistance programs to helping you navigate California's extensive senior services network, we're here when you need us most.

Local Resources

California Commission on Aging

California's advisory body on aging policy and senior services

Category:

Government Agency

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

The California Commission on Aging advises the Governor and Legislature on policies and programs affecting older Californians, working to ensure aging adults can live with dignity and independence.

The California Commission on Aging is a state advisory body that advocates for policies and programs supporting older adults throughout California. The Commission works with the Governor, Legislature, and the California Department of Aging to assess aging-related issues, develop policy recommendations, and monitor the delivery of services to older Californians. The Commission coordinates with Area Agencies on Aging and community partners to ensure that California's growing senior population has access to the services, support, and protections they need.

How to qualify:

Services and information available to all California residents concerned with aging issues

Contact Information:

916-419-7591

California Department of Aging

California's state agency for older adult services and aging programs

Category:

Government Agency

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

The California Department of Aging leads state efforts to provide services and support to older adults, adults with disabilities, and their caregivers throughout the state.

The California Department of Aging (CDA) administers federal and state funding to support a statewide system of programs serving older adults and adults with disabilities. Working through a network of 33 Area Agencies on Aging, the CDA funds services including in-home support, nutrition programs, caregiver resources, and transportation. The Department also oversees HICAP Medicare counseling and connects Californians to Medi-Cal services and other assistance programs. As California's senior population continues to grow, the Department plays a central role in planning and delivering services statewide.

How to qualify:

Services available to adults 60 and older and adults with disabilities of any age

Contact Information:

916-419-7500

HICAP (Health Insurance Counseling and Advocacy Program)

Free Medicare counseling and advocacy for California residents

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

HICAP is California's free Medicare counseling and advocacy program, providing objective information and assistance to beneficiaries through trained volunteer counselors across all 58 counties.

The Health Insurance Counseling and Advocacy Program (HICAP) is California's SHIP, part of the national network offering free, unbiased Medicare counseling and advocacy to beneficiaries statewide. Administered by the California Department of Aging, HICAP's trained volunteer counselors help California residents understand Medicare Parts A, B, C, and D; compare supplemental coverage options; apply for Extra Help and other assistance programs; and navigate Medicare appeals and billing disputes. HICAP also provides advocacy support when Medicare rights are threatened or benefits are denied.

How to qualify:

Available to all Medicare beneficiaries and those approaching Medicare eligibility

Contact Information:

1-800-434-0222

Monday-Friday 8:00 AM - 5:00 PM