Connecticut

Find a Patient Advocate in Connecticut Covered by Medicare

Find a Patient Advocate in Connecticut Covered by Medicare

Connecticut patient advocacy that connects the pieces of your care

Connecticut patient advocacy that connects the pieces of your care

From major health systems in Hartford and New Haven to smaller practices along the shoreline and in the Quiet Corner, Connecticut care can involve many offices, portals, and benefit rules. Aviator gives Medicare members one advocate who helps coordinate appointments, follow up on next steps, and connect with trusted statewide aging resources.

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Support across Connecticut's care landscape

Your advocate can help organize care across hospitals, specialists, pharmacies, and community providers, whether you live in a dense I-95 corridor community or a rural town farther from services.

Clear help with Connecticut Medicare options

We help you prepare questions, understand coverage issues, and connect with CHOICES when you need free, unbiased counseling about Medicare, Medigap, drug plans, or cost-saving programs.

A bridge to local aging support

Connecticut's five Area Agencies on Aging and state programs can help with meals, transportation, caregiver support, and long-term care planning. Your advocate helps identify the right starting point and keeps the follow-up moving.

Local Resources

CHOICES

Connecticut's free Medicare counseling program

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Free, unbiased Medicare guidance from trained counselors serving every Connecticut community.

CHOICES helps people who are new to Medicare or already enrolled understand benefits, compare coverage, address claims questions, and screen for assistance programs. It is a partnership of Connecticut Aging and Disability Services, the state's five Area Agencies on Aging, and the Center for Medicare Advocacy.

How to qualify:

Available at no cost to Connecticut Medicare beneficiaries, people approaching Medicare eligibility, families, and caregivers.

Contact Information:

1-800-994-9422

Connecticut Aging and Disability Services

Statewide access to aging, disability, and independent living support

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects older adults and people with disabilities to statewide programs and local Area Agencies on Aging.

The Bureau of Aging within Aging and Disability Services coordinates programs that support independence, healthy living, transportation, caregiver needs, and access to local aging services. Its statewide office can direct residents to the appropriate program or regional agency.

How to qualify:

Programs primarily serve Connecticut older adults, adults with disabilities, and their caregivers; eligibility varies by service.

Contact Information:

1-866-218-6631

Connecticut Long-Term Care Ombudsman Program

Independent advocacy for people receiving long-term care

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Confidential help resolving concerns about care, rights, and quality of life in long-term care settings.

The program advocates for residents of nursing facilities, residential care homes, and assisted living communities, and also provides community ombudsman support within available resources. Ombudsmen explain rights, investigate concerns with permission, and work toward resident-directed solutions.

How to qualify:

Available to Connecticut long-term care residents and to family members or others seeking help on a resident's behalf.

Contact Information:

1-866-388-1888