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Find a Patient Advocate in West Virginia Covered by Medicare

Medicare-covered patient advocacy across West Virginia's cities, valleys, and mountain communities.

Aviator helps West Virginians coordinate Medicare, specialists, transportation, and follow-up where mountain geography, rural hospital access, and long drives can make healthcare especially difficult to navigate.

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Plan care around mountain geography

We coordinate between community providers and regional centers in Charleston, Morgantown, Huntington, Wheeling, and other hubs when specialty care requires travel.

Connect benefits with local support

Your advocate helps clarify Medicare and connects you with WV SHIP, the Bureau of Senior Services, and the Aging and Disability Resource Network.

Reduce missed steps after a visit

We track referrals, records, medication changes, equipment, and transportation so patients are not left managing complex follow-up across distant offices.

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Local Resources

West Virginia State Health Insurance Assistance Program

Free Medicare counseling through WV SHIP

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps West Virginians understand Medicare coverage, costs, enrollment, and beneficiary rights.

WV SHIP provides unbiased counseling about Original Medicare, Medicare Advantage, Part D, supplements, claims, appeals, fraud, and programs that may reduce out-of-pocket costs.

How to qualify:

Available at no charge to West Virginia Medicare beneficiaries, people nearing eligibility, caregivers, and authorized representatives.

Contact Information:

1-877-987-4463

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West Virginia Aging and Disability Resource Network

A statewide No Wrong Door connection to long-term supports

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps West Virginians find resources that support independence at home and in the community.

The network provides person-centered information, referrals, and options counseling for older adults, people with disabilities, caregivers, and families seeking long-term services and supports.

How to qualify:

Open to West Virginians of any age seeking aging or disability resources. Eligibility for referred services varies by program.

Contact Information:

1-866-981-2372

Click Here

West Virginia Long-Term Care Ombudsman Program

Independent advocacy for residents receiving long-term care

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps West Virginia long-term care residents address care, safety, dignity, and rights concerns.

The statewide program, operated through Legal Aid of West Virginia, assigns regional ombudsmen to investigate complaints, explain rights, and advocate for resident-directed solutions.

How to qualify:

Residents of covered West Virginia long-term care settings may seek help. Families, friends, and others may contact the program about a resident concern.

Find a Patient Advocate in West Virginia Covered by Medicare

Find a Patient Advocate in West Virginia Covered by Medicare

Medicare-covered patient advocacy across West Virginia's cities, valleys, and mountain communities.

Medicare-covered patient advocacy across West Virginia's cities, valleys, and mountain communities.

Local Resources

West Virginia State Health Insurance Assistance Program

Free Medicare counseling through WV SHIP

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps West Virginians understand Medicare coverage, costs, enrollment, and beneficiary rights.

WV SHIP provides unbiased counseling about Original Medicare, Medicare Advantage, Part D, supplements, claims, appeals, fraud, and programs that may reduce out-of-pocket costs.

How to qualify:

Available at no charge to West Virginia Medicare beneficiaries, people nearing eligibility, caregivers, and authorized representatives.

Contact Information:

1-877-987-4463

Click Here

West Virginia Aging and Disability Resource Network

A statewide No Wrong Door connection to long-term supports

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps West Virginians find resources that support independence at home and in the community.

The network provides person-centered information, referrals, and options counseling for older adults, people with disabilities, caregivers, and families seeking long-term services and supports.

How to qualify:

Open to West Virginians of any age seeking aging or disability resources. Eligibility for referred services varies by program.

Contact Information:

1-866-981-2372

Click Here

West Virginia Long-Term Care Ombudsman Program

Independent advocacy for residents receiving long-term care

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps West Virginia long-term care residents address care, safety, dignity, and rights concerns.

The statewide program, operated through Legal Aid of West Virginia, assigns regional ombudsmen to investigate complaints, explain rights, and advocate for resident-directed solutions.

How to qualify:

Residents of covered West Virginia long-term care settings may seek help. Families, friends, and others may contact the program about a resident concern.

Contact Information:

1-800-834-0598

Click Here