New Mexico

Find a Patient Advocate in New Mexico Covered by Medicare

Find a Patient Advocate in New Mexico Covered by Medicare

Medicare-covered advocacy across New Mexico's cities, pueblos, tribal lands, and rural communities.

Medicare-covered advocacy across New Mexico's cities, pueblos, tribal lands, and rural communities.

New Mexico residents often navigate long distances, limited specialty access, and care across Albuquerque, Santa Fe, Las Cruces, regional hospitals, and tribal health systems. An Aviator advocate helps organize referrals, benefits, records, transportation, and follow-up around the care available in your community.

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Covered By
Covered By

Navigate New Mexico Medicare coverage

New Mexico SHIP provides free, nationally certified counseling, while we help carry coverage decisions through to providers, pharmacies, appeals, and appointments.

Coordinate care across long distances

We help connect local and tribal providers with regional specialists, transfer records, track referrals, and plan transportation when care requires travel.

Access aging and long-term support

We connect older adults, people with disabilities, and caregivers to ADRC options counselors, home and community services, meals, transportation, and resident advocacy.

Local Resources

New Mexico ADRC State Health Insurance Assistance Program (SHIP)

Free, unbiased Medicare guidance for New Mexico residents

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Nationally certified counselors help people with Medicare understand coverage choices, benefits, and cost-saving programs.

New Mexico SHIP offers one-on-one help with Original Medicare, Medicare Advantage, Part D, Medigap, appeals, and Medicare Savings Programs. Counselors do not sell or endorse insurance and are reached through the state's ADRC.

How to qualify:

Available at no cost to New Mexico residents with Medicare, people preparing to enroll, family members, and caregivers.

Contact Information:

1-800-432-2080

New Mexico Aging and Disability Resource Center (ADRC)

Person-centered options counseling for long-term services

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Options counselors connect residents with care facilities, home services, meals, transportation, Medicaid, Medicare, and caregiver resources.

The New Mexico ADRC helps people compare long-term service and support options and take the next steps toward assistance. Counselors can address immediate needs, explain public programs, and connect callers with resources that support independence.

How to qualify:

Open to older adults, adults with disabilities, caregivers, and families; eligibility for specific benefits or services varies by program.

Contact Information:

1-800-432-2080

New Mexico Long-Term Care Ombudsman Program

Resident advocacy in nursing homes and assisted living facilities

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Ombudsmen visit facilities, advocate for rights, investigate complaints, and help residents and families explore solutions.

New Mexico's ombudsman program supports residents of nursing homes and assisted living facilities with concerns about care, dignity, safety, discharge, and resident rights. Advocates work with residents and families to seek practical resolutions.

How to qualify:

Residents of New Mexico nursing homes and assisted living facilities, their families, representatives, and concerned individuals may contact the program.

Contact Information:

1-866-451-2901