South Carolina

Find a Patient Advocate in South Carolina Covered by Medicare

Find a Patient Advocate in South Carolina Covered by Medicare

Patient advocacy across South Carolina's regional care landscape

Patient advocacy across South Carolina's regional care landscape

South Carolinians may depend on large health systems in Charleston, Columbia, and Greenville, or travel from rural Lowcountry, Pee Dee, and Upstate communities for specialty care. Aviator gives Medicare members one advocate to coordinate providers, understand benefits, and connect with services through the state's regional aging network.

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Support across cities and rural communities

Your advocate helps organize referrals, records, transportation questions, medications, and follow-up across hospitals, specialists, pharmacies, and community providers throughout South Carolina.

Free Medicare guidance from SC SHIP

We help you frame coverage questions and connect with certified South Carolina SHIP counselors for unbiased help with Medicare plans, prescription coverage, appeals, and cost-saving programs.

Aging support through ten regional agencies

South Carolina's ten Area Agencies on Aging and Aging and Disability Resource Centers help residents find meals, transportation, caregiver support, in-home care, and long-term services. Your advocate helps navigate the handoffs.

Local Resources

South Carolina SHIP

Free, one-to-one Medicare counseling statewide

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Certified counselors provide unbiased Medicare help to beneficiaries, families, and caregivers.

South Carolina SHIP explains Medicare benefits and coverage choices, including Medicare Advantage, prescription drug plans, supplements, and assistance programs. Counselors offer individualized information and do not sell insurance.

How to qualify:

Available free to South Carolina Medicare beneficiaries, people approaching eligibility, families, and caregivers.

Contact Information:

1-800-868-9095

Monday through Friday, 8:30 a.m. to 5 p.m. ET

GetCareSC and South Carolina Area Agencies on Aging

Statewide access to local aging and disability services

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects residents with ten regional agencies and a searchable statewide resource network.

South Carolina's ten Area Agencies on Aging and ADRCs connect older adults, adults with disabilities, and caregivers with local services. GetCareSC and the statewide helpline can help locate transportation, home-delivered meals, in-home care, benefits, caregiver support, and long-term care options.

How to qualify:

Open to South Carolina older adults, adults with disabilities, caregivers, and families; eligibility varies by service.

Contact Information:

1-800-868-9095

South Carolina Long Term Care Ombudsman Program

Advocacy for residents in long-term care facilities

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Advocates for residents and addresses concerns about rights, care, abuse, or neglect in long-term care facilities.

The South Carolina Department on Aging administers the statewide Ombudsman Program through regional partners. Ombudsmen investigate concerns, explain resident rights, and seek resolutions for people living in nursing homes, assisted living communities, and other covered facilities.

How to qualify:

Available to South Carolina long-term care residents and to family members or others contacting the program on their behalf.

Contact Information:

1-800-868-9095