Find a Patient Advocate in Hawaii Covered by Medicare

Find a Patient Advocate in Hawaii Covered by Medicare

Medicare-covered advocacy across Oahu and Hawaii's neighbor islands.

Medicare-covered advocacy across Oahu and Hawaii's neighbor islands.

Island geography can turn a referral, specialist visit, or transition home into a complex coordination problem, especially when care requires travel between islands. An Aviator advocate helps Hawaii residents manage appointments, coverage, records, and community support while keeping family caregivers in the loop.

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Covered By
Covered By

Make Medicare decisions with confidence

Hawaii SHIP offers free, unbiased counseling on Medicare coverage, while your advocate helps carry decisions through to providers, pharmacies, and follow-up tasks.

Coordinate care across islands

We help plan referrals, records transfers, transportation, and follow-up when specialty care is concentrated on Oahu or requires travel from a neighbor island.

Connect with local kupuna support

We can link older adults and caregivers to Hawaii's county-based ADRCs, aging services, caregiver programs, and long-term care advocates for support close to home.

Local Resources

Hawaii State Health Insurance Assistance Program (Hawaii SHIP)

Free Medicare counseling for Hawaii residents

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Trained counselors explain Medicare choices, enrollment, costs, and coverage without selling insurance.

Hawaii SHIP provides one-on-one help with Original Medicare, Medicare Advantage, Part D, Medigap, appeals, and programs that may reduce Medicare costs. Counseling is available statewide through the Executive Office on Aging and local partners.

How to qualify:

Available at no cost to Hawaii Medicare beneficiaries, people preparing for Medicare, family members, and caregivers.

Contact Information:

808-586-7299 or 1-888-875-9229

Hawaii Aging and Disability Resource Center (ADRC)

County-based guidance for aging, disability, and caregiver services

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

The statewide ADRC line connects callers with the aging and disability resource office serving their island and county.

Hawaii ADRC helps older adults, people with disabilities, and family caregivers explore long-term services, home and community supports, meals, transportation, and caregiver resources. The 643-ADRC number routes callers to the appropriate county agency.

How to qualify:

Open to older adults, adults with disabilities, caregivers, and families; eligibility for specific services varies by program and county.

Contact Information:

808-643-2372

Hawaii Long-Term Care Ombudsman Program

Resident advocacy for nursing homes and long-term care settings

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

The ombudsman provides information, outreach, and advocacy for residents of long-term care facilities.

Hawaii's Long-Term Care Ombudsman Program helps residents and families understand rights, raise concerns, and address problems involving services or quality of care. The program can work with the resident and facility toward a resolution.

How to qualify:

Residents of Hawaii long-term care facilities, their families, representatives, and others concerned about a resident may request help.

Contact Information:

808-586-7268