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Find a Patient Advocate in Kentucky Covered by Medicare

Medicare-covered patient advocacy across Kentucky, from Louisville and Lexington to Appalachian communities.

Aviator helps Kentuckians coordinate Medicare, specialists, records, and community support when mountain geography, rural access, and travel to regional medical centers make care harder to manage.

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Navigate care across Kentucky regions

We help connect local providers with hospitals and specialists in Louisville, Lexington, northern Kentucky, and other hubs, including for patients traveling from eastern Kentucky.

Find benefits without the runaround

Your advocate organizes coverage questions and connects you with Kentucky SHIP, ADRCs, and Area Agencies on Aging and Independent Living.

Support families between appointments

We follow up on referrals, records, medications, equipment, and rides so Kentucky families have a steady partner across the care journey.

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Local Resources

Kentucky State Health Insurance Assistance Program

Free, unbiased Medicare guidance for Kentuckians

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Medicare beneficiaries compare coverage, solve problems, and identify cost assistance.

Kentucky SHIP provides one-on-one counseling about Medicare enrollment, Original Medicare, Medicare Advantage, Part D, supplements, claims, appeals, and savings programs.

How to qualify:

Available at no charge to Kentucky Medicare beneficiaries, people nearing eligibility, caregivers, and authorized representatives.

Contact Information:

1-877-293-7447

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Kentucky Aging and Disability Resource Centers

Local navigation through Area Agencies on Aging and Independent Living

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects Kentuckians with services for aging, disability, caregiving, and living independently.

Kentucky ADRCs provide information, referrals, options counseling, and connections to meals, transportation, caregiver services, in-home support, and long-term care resources.

How to qualify:

Older adults, people with disabilities, caregivers, and families may contact an ADRC. Eligibility for specific services varies by program and region.

Contact Information:

1-877-925-0037

Click Here

Kentucky Long-Term Care Ombudsman Program

A voice for residents of nursing homes and other long-term care settings

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Kentucky residents resolve concerns about care, treatment, safety, transfers, and resident rights.

State and regional ombudsmen visit facilities, investigate complaints, educate residents, and advocate for resident-directed solutions throughout Kentucky.

Find a Patient Advocate in Kentucky Covered by Medicare

Find a Patient Advocate in Kentucky Covered by Medicare

Medicare-covered patient advocacy across Kentucky, from Louisville and Lexington to Appalachian communities.

Medicare-covered patient advocacy across Kentucky, from Louisville and Lexington to Appalachian communities.

Local Resources

Kentucky State Health Insurance Assistance Program

Free, unbiased Medicare guidance for Kentuckians

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Medicare beneficiaries compare coverage, solve problems, and identify cost assistance.

Kentucky SHIP provides one-on-one counseling about Medicare enrollment, Original Medicare, Medicare Advantage, Part D, supplements, claims, appeals, and savings programs.

How to qualify:

Available at no charge to Kentucky Medicare beneficiaries, people nearing eligibility, caregivers, and authorized representatives.

Contact Information:

1-877-293-7447

Click Here

Kentucky Aging and Disability Resource Centers

Local navigation through Area Agencies on Aging and Independent Living

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects Kentuckians with services for aging, disability, caregiving, and living independently.

Kentucky ADRCs provide information, referrals, options counseling, and connections to meals, transportation, caregiver services, in-home support, and long-term care resources.

How to qualify:

Older adults, people with disabilities, caregivers, and families may contact an ADRC. Eligibility for specific services varies by program and region.

Contact Information:

1-877-925-0037

Click Here

Kentucky Long-Term Care Ombudsman Program

A voice for residents of nursing homes and other long-term care settings

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Kentucky residents resolve concerns about care, treatment, safety, transfers, and resident rights.

State and regional ombudsmen visit facilities, investigate complaints, educate residents, and advocate for resident-directed solutions throughout Kentucky.

How to qualify:

Residents of Kentucky long-term care facilities may receive help. Family, friends, and others may contact the program with a resident concern.

Contact Information:

1-800-372-2991

Click Here