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Find a Patient Advocate in Iowa Covered by Medicare

Medicare-covered patient advocacy for Iowans across all 99 counties.

Aviator helps Iowa Medicare members manage coverage, appointments, records, and follow-up when rural distance, limited transportation, or care across multiple health systems makes coordination difficult.

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Support care across Iowa's 99 counties

We help patients coordinate between local clinics and regional centers in Des Moines, Cedar Rapids, Iowa City, Sioux City, and other medical hubs.

Make Medicare choices easier

Your advocate helps organize questions and connects you with Iowa SHIIP, the ADRC network, and local Area Agencies on Aging for unbiased guidance.

Turn referrals into completed care

We follow up on scheduling, records, prescriptions, equipment, and transportation so rural and urban Iowans alike have continuity between visits.

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Local Resources

Iowa Senior Health Insurance Information Program

Free, confidential Medicare counseling through Iowa SHIIP

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Iowans understand Medicare and protect themselves from healthcare fraud.

Iowa SHIIP and SMP provide unbiased counseling about Medicare coverage, supplements, Part D, enrollment, claims, cost-saving programs, and suspected Medicare fraud.

How to qualify:

Available at no cost to Iowa Medicare beneficiaries, people approaching eligibility, caregivers, and authorized representatives.

Contact Information:

1-800-351-4664

Click Here

Iowa Aging and Disability Resource Center Network

Statewide navigation for aging and disability supports

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects Iowans with local support, planning, and referrals through Iowa Compass and regional access points.

Iowa's ADRC network offers information, person-centered options counseling, referrals, and connections to Area Agencies on Aging and Disability Access Points across the state.

How to qualify:

Older adults, people with disabilities, caregivers, and families may use the information and referral service. Eligibility for referred programs varies.

Contact Information:

1-800-779-2001

Click Here

Iowa Office of the State Long-Term Care Ombudsman

Advocacy for long-term care and HCBS waiver participants

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Iowans resolve concerns involving long-term care facilities or home and community-based waiver services.

The office listens to concerns, explains rights, assists with involuntary discharge issues, and connects individuals with regional ombudsmen for resident-directed advocacy.

How to qualify:

Residents of Iowa long-term care facilities and people receiving covered HCBS waiver services may seek help. Others may report concerns on their behalf.

Find a Patient Advocate in Iowa Covered by Medicare

Find a Patient Advocate in Iowa Covered by Medicare

Medicare-covered patient advocacy for Iowans across all 99 counties.

Medicare-covered patient advocacy for Iowans across all 99 counties.

Local Resources

Iowa Senior Health Insurance Information Program

Free, confidential Medicare counseling through Iowa SHIIP

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Iowans understand Medicare and protect themselves from healthcare fraud.

Iowa SHIIP and SMP provide unbiased counseling about Medicare coverage, supplements, Part D, enrollment, claims, cost-saving programs, and suspected Medicare fraud.

How to qualify:

Available at no cost to Iowa Medicare beneficiaries, people approaching eligibility, caregivers, and authorized representatives.

Contact Information:

1-800-351-4664

Click Here

Iowa Aging and Disability Resource Center Network

Statewide navigation for aging and disability supports

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects Iowans with local support, planning, and referrals through Iowa Compass and regional access points.

Iowa's ADRC network offers information, person-centered options counseling, referrals, and connections to Area Agencies on Aging and Disability Access Points across the state.

How to qualify:

Older adults, people with disabilities, caregivers, and families may use the information and referral service. Eligibility for referred programs varies.

Contact Information:

1-800-779-2001

Click Here

Iowa Office of the State Long-Term Care Ombudsman

Advocacy for long-term care and HCBS waiver participants

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Iowans resolve concerns involving long-term care facilities or home and community-based waiver services.

The office listens to concerns, explains rights, assists with involuntary discharge issues, and connects individuals with regional ombudsmen for resident-directed advocacy.

How to qualify:

Residents of Iowa long-term care facilities and people receiving covered HCBS waiver services may seek help. Others may report concerns on their behalf.

Contact Information:

1-866-236-1430

Click Here