Alabama

Find a Patient Advocate in Alabama Covered by Medicare

Find a Patient Advocate in Alabama Covered by Medicare

Medicare-covered patient advocacy for Alabamians from Birmingham and Mobile to the Black Belt.

Medicare-covered patient advocacy for Alabamians from Birmingham and Mobile to the Black Belt.

Aviator helps Alabama Medicare members coordinate appointments, understand coverage, follow up with providers, and find local support across a state where specialty care and transportation can be difficult to reach.

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Covered By
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Bridge Alabama's rural care gaps

We help patients connect the dots between local clinics, regional hospitals, and specialists, including when care requires travel from the Black Belt, north Alabama, or the Gulf Coast.

Navigate Medicare with local context

Your advocate helps compare options, resolve billing questions, and connect you with Alabama SHIP and other state programs when public benefits or unbiased counseling can help.

Keep care moving between visits

We follow up on referrals, records, prescriptions, equipment, and transportation so older Alabamians and their families are not left coordinating every detail alone.

Local Resources

Alabama State Health Insurance Assistance Program

Free, unbiased Medicare counseling through Alabama SHIP

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Alabama Medicare beneficiaries understand coverage, compare plans, and address claims or billing questions.

Alabama SHIP provides confidential counseling on Medicare, Medigap, prescription drug coverage, Medicare Savings Programs, Medicaid, and beneficiary rights through the statewide Area Agency on Aging network.

How to qualify:

Available to Alabama Medicare beneficiaries, people approaching Medicare eligibility, caregivers, and authorized representatives. Counseling is free and not connected to an insurance company.

Contact Information:

1-800-243-5463

Alabama Aging and Disability Resource Centers

A statewide entry point for aging, disability, and caregiver services

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects Alabamians with local services that support independence at home and in the community.

Alabama's ADRCs operate through 13 Area Agencies on Aging and provide information, options counseling, benefits screening, and referrals for meals, transportation, caregiver support, in-home services, and long-term care.

How to qualify:

Open to older adults, people with disabilities, caregivers, and family members seeking information or support. Program-specific eligibility is reviewed after referral.

Contact Information:

1-800-243-5463

Alabama Office of the State Long-Term Care Ombudsman

Confidential advocacy for residents of long-term care facilities

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps nursing home and assisted living residents address concerns about care, safety, rights, and quality of life.

The state ombudsman and regional programs investigate complaints, explain resident rights, and work with residents, families, and facilities to resolve problems without retaliation.

How to qualify:

Residents of Alabama nursing homes and assisted living facilities may request help. Families, friends, and others may also raise concerns on a resident's behalf.

Contact Information:

1-800-243-5463