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Find a Patient Advocate in Tennessee Covered by Medicare

Find a Patient Advocate in Tennessee Covered by Medicare

Medicare-covered patient advocacy from Memphis and Nashville to East Tennessee and the Cumberland Plateau.

Medicare-covered patient advocacy from Memphis and Nashville to East Tennessee and the Cumberland Plateau.

Aviator helps Tennesseans coordinate Medicare, referrals, and community support across three Grand Divisions where rural distance, mountain geography, and transportation can shape access to care.

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Coordinate across Tennessee's three regions

We help connect local providers with specialists in Memphis, Nashville, Chattanooga, Knoxville, and Tri-Cities medical centers.

Find Medicare and aging resources faster

Your advocate helps organize coverage questions and connects you with TN SHIP and the Area Agency on Aging and Disability serving your community.

Keep Appalachian and rural care moving

We follow up on records, appointments, prescriptions, equipment, and rides when geography or provider shortages create extra steps.

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Local Resources

Tennessee State Health Insurance Assistance Program

Free, unbiased Medicare help through TN SHIP

Category:

SHIP Program

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Tennesseans understand Medicare choices, costs, claims, and enrollment.

TN SHIP counselors provide impartial guidance on Original Medicare, Medicare Advantage, Part D, supplements, enrollment, billing, appeals, and programs that may lower costs.

How to qualify:

Available free to Tennessee Medicare beneficiaries, people approaching eligibility, caregivers, and authorized representatives.

Contact Information:

1-877-801-0044

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Tennessee Area Agencies on Aging and Disability

A statewide route to local aging and disability programs

Category:

Information & Referral

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Connects Tennesseans with the regional agency that plans and provides services in their county.

Tennessee's nine AAADs offer information and assistance, nutrition, transportation, caregiver support, home and community-based resources, and long-term care navigation.

How to qualify:

Older adults, adults with disabilities, caregivers, and families may call. Each program applies its own age, functional, financial, and geographic criteria.

Contact Information:

1-866-836-6678

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Tennessee Long-Term Care Ombudsman Program

Resident advocacy in nursing homes and other long-term care facilities

Category:

Long-Term Care Ombudsman

Sub Categories:

Claims Help

Nursing Home Support

Complaint Resolution

Helps Tennessee residents and families resolve problems related to long-term care.

State and district ombudsmen advocate for residents of nursing homes, assisted care living facilities, homes for the aged, and adult care homes, and answer questions about rights and care.

How to qualify:

Residents of covered Tennessee long-term care facilities may request help. Families and others may contact the program about a resident concern.

Contact Information:

1-877-236-0013

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